Frequently Asked Questions
1. Why did you choose Premium Brands to UpCycle?
Quality and Durability: Premium denim brands more often use higher quality materials and construction techniques, resulting in am more durable and long-lasting denim.
2. What size should I order?
Since we are using existing brands to start, you should check their website. We will do our best to measure the UpCycled jeans and put the size information in the description section for each pair.
3. When will I be charged for my order?
You will be charged at the time of the sale.
4. How often will I be updated the store?
As a start up company we will be adding new inventory as quick as possible. At this time, everything is sourced and made by hand.
5. Do I pay for shipping?
Shipping is free if you spend over $79 in the United States. If you are in Canada or outside the United States there will be a charge for any shipment.
6. Are you selling or shipping outside of the United States or Canada?
As a start up, we are focusing on the United States and Canada, but we are happy to ship anywhere in the world. Please email us and we will work on calculating the cost to ship our product to you.
7. Can I pay with a credit card?
You can pay with a credit card and the ones we accept are displayed on the GoDaddy platform.
8. What fabrics do you use or plan to?
We are working with a denim fabric that can be composed of various fibers from cotton, nylon, polyester, lycra®, elastane. As we add to our collection it will include different fabrics from cotton, cotton blends, Hemp, hemp blends, organic cotton and other sustainable materials.
9. Why do you call the brand eco-conscious?
We are focused on finding ways to reduce our impact on the planet. From UpCycling to the fabrics we will use to grow our brand. This is also about reducing plastic pollution caused by our apparel. We are about making conscious choices on what we make and sell. We may not be perfect but this is about taking steps in the right direction.
10. Where is Stuart Berman based?
Stuart Berman LLC, 5 West Biddle Street, Baltimore, MD 21201, USA
11. Who do I contact if I have a question?
Please send all questions or concerns or comments to firstname.lastname@example.org